All of our customers enjoy free access via phone or email to our support system and a guaranteed response time. There are multiple levels of support based on your needs.

Support Plans

	Bronze	Silver	Gold	Custom
Documentation
Email Support
Phone Support
Regular Response 4h
Priority Response 2h
Access to monitoring
Daily health check
Monthly price	€0	25% of plan price	75% of plan price	Custom

All prices are in Euro

Documentation

You can browse our documentation pages for all information from how to download an player software, connect to AMS Web API or create your content.

Email Support

If you need specific support from our team, please open a support ticket by sending a mail to support {at} amscloud(.)com.

Automatic Updates

When it comes to keeping you up to date, we have got it covered all for you. We periodically release updates to the software and server infrastructure. All updates and changes are posted on our Twitter account.